Privacy policy

Privacy Policy – Kandlelights

Last updated: 19 October 2025

This Privacy Policy governs the manner in which the website collects, uses, maintains and discloses information collected from users (each, a ‘User’) of the website (‘Site’).

This privacy policy applies to the Site and all products and services offered by the company. We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, subscribe to the newsletter, and in connection with other activities, services, features, or resources we make available on our Site. Users may be asked for, as appropriate, email address. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities.

1. Who We Are

For the purpose of the Data Protection Act 1998, the data controller in respect of any personal data that you submit to us on our is SAMARKA CORP, a company incorporated under United States of America law and whose registered office is at 10280 NSW 74 TH Terrace, Doral, Fl US 33178. If you want to know what information we hold about you or if you have any other queries in relation to this privacy policy, please contact us by sending us an email at info@kandlelights.com.

2. Information We Collect

We may collect the following categories of personal information:

  • Identity & Contact Data: Name, billing and shipping addresses, email, phone number.

  • Financial/Payment Data: Payment card details, transaction data, payment confirmation.

  • Account Data: Username, password, preferences, settings.

  • Order & Transaction Data: Items viewed, added to cart, purchased, returned, cancelled.

  • Device & Usage Data: IP address, browser type, device identifiers, network connection, cookies, and other tracking technologies.

  • Communication Data: Correspondence you send us (e.g., customer service inquiries).

  • Inferred Data: Preferences or behaviors derived from the above information.

3. How We Collect Your Information

We collect personal information from:

  • Directly from you when you place an order, create an account, subscribe to communications, or contact us.

  • Automatically when you use our website or services; via cookies, tracking technologies, and logs.

  • From third parties or partners: e.g., shipping providers, payment processors, advertising networks.

4. Legal Bases for Processing

We process your personal information based on the following legal grounds:

  • Performance of a contract: To fulfill your orders, process payments, manage your account, shipping, and returns.

  • Consent: When you opt-in to marketing communications, behavioral advertising, or profiling.

  • Legal obligation: To comply with applicable laws, tax, and accounting regulations.

  • Legitimate interests: For fraud prevention, security, improvement of our services and user experience, provided your rights are not overridden.

5. How We Use Your Information

We use your information to:

  • Provide, tailor, and improve our services (including personalized product recommendations).

  • Send marketing and promotional communications (if you have opted in).

  • Maintain security and prevent fraud or illegal activities.

  • Communicate with you regarding your orders, account, and customer service.

  • Fulfill legal obligations or respond to lawful requests by public authorities.

6. Sharing Your Information

We may share your personal information with:

  • Third-party service providers engaged by us (e.g., Shopify, payment processors, fulfillment/shipping providers, analytics, customer support).

  • Marketing and advertising partners to provide you with personalized advertisements.

  • Affiliates or companies in our corporate group.

  • Legal or regulatory authorities as required by law.

  • In connection with a business transaction, e.g., merger, sale of business.

7. International Transfers

Your personal information may be transferred to and stored in countries outside your own, including the U.S. or other jurisdictions. Where transfers originate from the EU/EEA, we will take appropriate safeguards such as the use of Standard Contractual Clauses or other legal mechanisms as required under EU law.

8. Data Retention

We retain your personal information for as long as necessary for the purposes described above, or as required by law (e.g., tax/accounting records). Once no longer required, we will securely delete or anonymize your data.

9. Security of Your Information

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no security system is impenetrable, and we cannot guarantee absolute security.

10. Children's Privacy

Our services are not directed at children under the age of majority in your jurisdiction. We do not knowingly collect personal information of children. If you believe we have collected such information, please contact us, and we will delete it.

11. Your Rights — How to Exercise Them

Depending on where you live, you may have the following rights regarding your personal information:

  • Access: Know what personal information we hold about you.

  • Correction: Rectify inaccurate data.

  • Deletion: ("Right to be forgotten"), subject to legal and contractual exceptions.

  • Restriction or objection to processing: Especially for direct marketing, if applicable.

  • Data portability: Receive your data in a structured, machine-readable format.

  • Withdraw consent: At any time if processing is based on consent.

  • Opt-out: Of the sale or sharing of your personal data for targeted advertising (for jurisdictions where such rights apply).

To exercise any of these rights, please contact us at contact@kandlelights.com. We may request proof of identity. If you are in the EU/EEA, you also have the right to file a complaint with your local supervisory authority.

12. Cookies and Tracking Technologies

We use cookies and similar technologies to collect usage information and for marketing purposes. For more information, please see our Cookie Policy [link].

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated version on our website and update the "Last updated" date.

14. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, you may contact us at: