Your Top Questions About Kandlelights

1. What makes Kandlelights candles different from regular candles?
Kandlelights are crafted with pearled sand vegetable wax, 100% vegan, eco-friendly, and clean-burning. More than candles, they are tools of healing and wellness, designed to calm the mind, restore balance, and transform your space.

2. How long does each candle last?
An 18 oz Kandlelights gift box offers up to 120 hours of soothing burn time, depending on usage. Each coated cotton wick provides around 12 hours of light and relaxation, and you can simply replace it to renew your ritual.

3. Can I customize my candle?
Yes. With pearled sand wax, you can style and decorate your candle in endless ways. Place it in your favorite vessel, add crystals or dried flowers, and create a candle that reflects your energy and intention.

4. Are Kandlelights safe for daily use?
Absolutely. Our candles are made with certified vegetable wax and pure essential oils, free from paraffin, phthalates, and parabens. They are safe for everyday rituals, offering a clean, low-smoke burn that respects both your health and the environment.

5. Where do you ship?
We offer free shipping to the United States and Spain (except Ceuta and Melilla). Orders are typically processed and shipped within 24 hours (Monday to Friday).

6. Do you accept returns?
Yes. At Kandlelights, we stand by the quality and energy of our products. If you’re not satisfied, you may request a return — simply check our shipping & returns policy for details.

7. Do you ship internationally?
Yes. We offer free shipping to the United States and Spain (except Ceuta and Melilla). For other countries, please check our shipping policy or contact us directly.

8. Can I return my purchase if I’m not satisfied?
Absolutely. At Kandlelights, we guarantee the quality and energy of our products. If your purchase doesn’t meet your expectations, you can request a return by following our returns policy.

9. How can I get in touch with you?
You can reach us through our contact form on the website or by sending an email to contact@kandlelights.com. We’re also available on our official social media channels. We’ll be happy to assist you with any questions.

10. What if my order arrives damaged?
We’re very sorry if that happens. If your candle arrives damaged, simply send us photos of the product, and we will arrange a replacement or return as quickly as possible.